Purpose of Travel Extension Policy for Class Packages

This policy exists to offer students a fair and transparent process for extending their class package validity due to travel. This extension is a goodwill accommodation, not a standard entitlement. All requests are subject to the conditions below.

 

Eligibility

A package extension on the grounds of travel may be considered if the student meets all of the following conditions:

- The student holds an active class package with remaining classes at the time of the request

- The travel period falls within the current package validity dates

- All required documents are submitted within the specified window

 

Required Documentation

To verify travel, students must submit both of the following:

1. Outbound boarding pass — must clearly show the student's full name and the departure date (year/month/day)

2. Return boarding pass — must clearly show the student's full name and the return date (year/month/day)

 

Booking confirmations, itineraries, e-tickets, or screenshots of travel apps will not be accepted as verification. Only actual boarding passes are accepted.

 

Submission Window

- Documents must be submitted within 14 days after the return date of the trip.

- Submissions made before the trip, or more than 14 days after returning, will not be accepted.

- Late submissions will be considered on a case-by-case basis at the sole discretion of studio management, and are not guaranteed.

 

Extension Duration

- The approved extension will be equal to the actual number of travel days (from outbound departure to return arrival), up to a maximum of 30 days.

- Extensions beyond 30 days will not be granted regardless of travel duration.

- The extension period begins from the original package expiry date.

 

How to Submit

Please whatsapp your boarding passes to (852) 6810-2092 with the subject line:

"Travel Extension Request – [Your Name] – [Return Date]"

 

Our team will process your request within 5 business days of receiving complete documentation.

 

 Important Notes

- The studio reserves the right to decline any extension request that does not meet the above criteria.

- Abuse of this policy (e.g. submission of falsified documents) will result in immediate cancellation of the package without refund.

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旅遊延期政策目的 (課程套餐適用）
本政策旨在為學員提供一個公平透明的申請流程，以便因旅遊原因延長課程套餐的有效期。此延期為本studio的善意安排，並非固定權利。所有申請均須符合以下條件方可受理。

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申請資格
如學員符合以下所有條件，方可就旅遊原因申請套餐延期：

• 申請時，學員持有仍在有效期內且尚有剩餘課堂的課程套餐

• 旅遊期間須在現有套餐的有效期範圍內

• 所有所需文件須在指定時限內提交

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所需文件
為核實旅遊紀錄，學員須同時提交以下兩項文件：

1. 去程登機證 — 須清晰顯示學員全名及出發日期（年／月／日）

2. 回程登機證 — 須清晰顯示學員全名及返港日期（年／月／日）

訂位確認書、行程單、電子機票或旅遊應用程式截圖均不接受作為核實文件，僅接受實際登機證。

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提交時限

• 文件須於回程日期後14天內提交。

• 出發前提交，或回程後逾14天提交，將不予受理。

• 逾期提交的申請將由studio管理層酌情考慮，並不保證獲批。

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延期期限

• 獲批的延期天數將以實際旅遊天數為準（由去程出發日至回程抵達日計算），最多不超過30天。

• 無論旅遊時長，一律不批准超過30天的延期申請。

• 延期由原套餐到期日起計算。

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提交方式
請將登機證以 WhatsApp 發送至 (852) 6810-2092，並在訊息中註明：

「旅遊延期申請 – 【您的姓名】 – 【回程日期】」

我們的團隊將在收到完整文件後 5個工作天內 處理您的申請。

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重要事項

• 本studio保留拒絕任何不符合上述條件的延期申請之權利。

• 如有濫用本政策的行為（例如提交偽造文件），相關課程套餐將被即時取消且不予退款。

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Date last modified: May 1, 2024